Contact us

Shanghai Office (Headquarters)
Building 21, Yuejie TianlinFang, No.130 Tianlin Road
Xuhui District, Shanghai
Phone: 0086 (0) 21 6470 6028
Email: customer-service@uooyaa.com

London Office
3 Waterhouse Square,138 Holborn
London, United Kingdom, EC1N 2SW
For press: press@uooyaa.com
For sales: sales@uooyaa.com

Customer help hours: Monday–Saturday, 10am–6pm CST

Product Returns, Refunds & Shipping: For issues regarding product returns, refunds, or shipping, please contact our headquarters team to ensure your inquiries are handled promptly.

Press, Partnerships & Content: For press, partnership, or content inquiries, please reach out to our London office. Please note that our London team is currently working remotely; we highly encourage you to email us, and we will get back to you as soon as possible.